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Director, Infrastructure and Security Services

SCOPEOF POSITION:
The Director of Infrastructure and SecurityServices provides leadership for the IT Customer Success, IT Operations,Networking, and Security teams responsible for the design, deployment,operation, and support of the core computing environment for ConstructionSpecialties. They will provide IT services including end user support, fileservers and data management, as well as productivity, messaging, andcollaboration applications. The Director will have solid technicalinfrastructure and security experience as well as a superior service-orientedapproach to infrastructure operations. As a member of the IT senior leadershipteam, the role contributes to the development and execution of the global ITstrategy.
ESSENTIALDUTIES AND RESPONSIBILITIES:
Manages teams, including aligningstrategies, setting priorities, coordinating projects and resources, and thereporting of group activities.
Acts as a trusted advisor, and buildsand maintains relationships with other IT leaders and business executives todevelop a clear understanding of business needs. Ensures cost-effective deliveryof IT services to meet those needs, and is able to respond with the agilityrequired to address changing business priorities.
Responsible for managing technical andoperational risks and issues for smaller projects that are not led by theProject Management Organization (PMO).
Develop, implement, and maintainpolicies, and procedures for infrastructure administration.
Oversee the lifecycle of allinfrastructure related systems to meet reliability, performance, and businessobjectives.
Define, develop and manage acomprehensive and integrated ITSM landscape, based on best-practice processes,disciplines and related toolsets.
Ensure all IT support requests are metper our published SLA's.
Select, train, motivate and evaluateassigned team members; provides team member training; works with team membersto correct deficiencies.
Maintain data integrity anddocumentation for all computer networks and personnel computers through properbackup, recovery and information security policies, procedures and practices.
Responsible for ensuring company dataand security are not compromised.
Ensure compliance with GDPR, PCI, ISOand other necessary controls to protect data and information assets.
Ensure compliance with CS Governancestandards, KPIs, etc.
KNOWLEDGE/SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experiencerequired)
Bachelor's Degree in Information Systems,Computer Science, Management or related fields.
8 years' managing IT teams and providingtechnology leadership.
10 years' of infrastructure and security operationshands-on experience.
Willingness and ability to play a hand's ontechnical role on the team
Experience with global operations and remotestaff
Excellent management and communication skills
Proven ability to run a highly-effective supportorganization. Ability to govern and run managed services.
Well-versed in best practices and evolvingarchitectural trends, including experience utilizing cloud IaaS and PaaS andbuilding SaaS-based applications with AWS, Azure, Office365, etc.
Strong understanding of common enterpriseservices (directory services, etc.), products (HP servers, Cisco UCS, VMWare, Veeam,Cisco Nexus, Cisco Meraki, Fortinet, etc.), operating systems (Linux, Windows),containers, middleware, messaging protocols and databases.
In-depth knowledge of information securityarchitecture for key infrastructures and capabilities, including, but notlimited to: Identify & Access Management; Endpoints; Servers; Network;Database; Mobility; Cloud; Data Protection; Solution Development.
Microsoft, Security, ITIL, or other relevant certificationspreferred.
Ability to travel 15-20% of time (domesticallyand globally).


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