Senior Windows Engineer

Alternate locations: Alpharetta, GA (Georgia); Dallas, TX (Texas); New York, NY (New York)
New York Life Insurance Company (?New York Life? or ?the company?) is the largest mutual life insurance company in the United States . Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.
New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life?s surplus was $23.336 billion. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody?s Aaa; Standard & Poor?s AA+. (Source: Individual Third Party Ratings Report as of 8/17/16).
Financial strength, integrity and humanity?the values upon which New York Life was founded?have guided the company?s decisions and actions for over 170 years.
Senior Windows Engineer will be responsible for designing, implementing, maintaining and supporting all components of the New York Life?s End User Windows systems and associated infrastructure, including all related applications, servers and services. Individuals in this position will need to maintain a high level of ownership and investment in tasks associated with both new and ongoing windows based needs within the IT environment. Incumbents must be able to lead efforts in troubleshooting, remediating and optimizing any and all Windows/Office based issues, while also working with engineering requirements and providing strategic recommendations to management.
Required Skills:
5+ years of senior-level engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design
Subject Matter Expertise - A deep understanding of the technologies, principals and methods within the End User Computing domain such as but not limited to, Virtual desktop/workspace, Windows 7/10, Office 365, GPO?s.
Communications ? Must have strong writing skills, ability to articulate solutions and ideas, to all levels of management, in a clear and concise manner, as well as adequate presentation skills
Must be results-oriented, have knowledge of new and legacy End User Computing technologies, have knowledge of the relevant End User Computing platforms and environments, and be familiar with the business process, functions and data within the End User Computing domain to provide innovative, insightful and secure solutions.
Responsible for developing End User Computing solutions for New York Life, consistent with business objectives.
Maintain relationships with vendor partners to ensure awareness of the product roadmaps.
Problem Solving ? All candidates must demonstrate a strong ability for problem solving.
Project Management ? Must have a working knowledge of basic project management and task tracking skills
Collaboration ? Must demonstrate a strong ability to work with multi-team framework. Both as an individual and as a member of a larger group.
Research, recommend and introduce new technologies and new uses of existing technologies.
Desired Skill
Broad knowledge of other Microsoft systems infrastructure products such as Azure and Windows Server, SCCM
Basic scripting and development skills & PowerShell a plus
Must have excellent Customer Service skills
Proficient experience with modern authentication remediation with inclusion of multiple modern browsers, Microsoft Office 365 ProPlus, client profile migration, and mailbox migration experience.
Excellent written, oral, interpersonal, and presentational skills
Develops detailed End User Computing designs. This includes infrastructure specifications, software versions, and configurations.
Acts as an expert source of technology and application knowledge within End User Computing.
If you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.
Based on revenue as reported by "Fortune 500, ranked within Industries, Insurance: Life, Health (Mutual)," Fortune Magazine, June 17, 2016. See http://fortune.com/fortune500/ for methodology.
Total surplus, which includes the Asset Valuation Reserve, is one of the key indicators of the company's long-term financial strength and stability and is presented on a consolidated basis of the company.
1. Operating earnings is the key measure use by management to track Company's profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US (GAAP), with certain adjustments Company believes to be appropriate as a measurement approach (non GAAP), primarily the removal of gains or losses on investments and related adjustments.
2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.

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